Complete Fleetio Fleet Management Comprehensive Review: Insights, Pros, Cons & Verdict

Fleetio fleet management

If you have been thinking of investing in fleet management software, then it is certainly worth taking some time to learn about all of the options. One piece of software in particular has been getting a lot of attention – Fleetio fleet management software.

This Fleetio fleet management comprehensive review will show you just how Fleetio measures up in terms of capability, ease of use, and customer support. We will also take a look at whether or not its cost is justified and how it can help you streamline your specific fleet operations.

Key Takeaways

  • Fleetio is a comprehensive fleet management software that offers vehicle and equipment management, maintenance management, and fuel management, making it suitable for fleets of all sizes as well as those operating internationally.
  • Users seem to like the Fleetio interface, mobile accessibility through the Fleetio Go app, and the ability to customize and integrate various features.
  • There are some custom report generation and limitations for lower-tiered plans, but Fleetio’s transparent pricing, strong customer support, and positive user reviews seem to make it a very worthwhile choice in terms of being cost-effective.

Fleetio at a Glance: An Overview

Fleetio at a Glance

Fleetio was founded in 2012 and has rapidly earned recognition as a leader in fleet management. It boasts a user base across 100 countries and caters to a diverse range of fleet sizes and types, from small to large vehicle fleets.

This is more than just a vehicle-tracking product. Fleetio offers a robust suite of fleet management solutions including equipment management, fuel and maintenance management, and other facets of fleet operations. This comprehensive approach makes Fleetio a very popular choice among fleet managers worldwide.

Now, let’s show you how Fleetio has set itself apart from its competitors by delving deeper into the features and user experiences.

Delving into Fleetio’s Features

Delving into Fleetio's Features

Fleetio’s software is designed to automate end-to-end fleet processes which, in turn, improves team collaboration. This comprehensive fleet management product includes features that are normally found in several different software packages. By including all of these features in one package, vehicle and equipment management, fuel management, and maintenance management can all be in one place.

Maintenance Management Unpacked

Maintenance Management Unpacked

Maintenance management is obviously a very important aspect of fleet operations. Fleetio provides a maintenance scheduling feature that effectively reminds drivers and supervisors about vehicle service. This helps with keeping up with preventive maintenance tasks and predictive service reminders. This platform also keeps a complete service history for each vehicle, providing a clear record of all maintenance events and maintenance schedules.

Fleetio’s maintenance management includes maintenance shop integration, including:

  • Planning and tracking work orders
  • Managing inventory
  • Warranty management
  • Electronic vehicle inspections

Fleetio users are also alerted about vehicle recalls when they occur so that up-to-date compliance and safety standards are always met.

Fuel Management and Efficiency

Fuel management is another critical aspect of fleet operations. Fleetio helps fleet managers track fuel usage, identify wasteful practices, and implement cost-saving measures.

Although some users have reported difficulties with fuel card integration, it seems to be an issue that is being addressed. In addition, the need to repeatedly enter fuel costs and maintenance costs is considered a drawback in this program.

Despite these challenges, the overall feedback on Fleetio’s fuel management and efficiency features is positive.

Insights and Analytics

Fleetio offers additional reporting features such as vehicle location history, fuel location reporting, and cost savings analytics. These all help fleet managers to make informed decisions. Unfortunately, some users find that generating custom reports can be difficult. The good news is that customer service is on top of the problem.

Despite these minor issues, Fleetio provides an enormous amount of data on vehicle and fleet operations, contributing to comprehensive insights and strategic fleet management. By having access to this information, Fleetio delivers a comprehensive fleet management solution that empowers fleet managers to make data-driven decisions.

User Experience with Fleetio

User Experience with Fleetio

We all know that the overall user experience can make or break a software’s success. Fleetio is known for being a user-friendly system that is easy to set up. Setting it up is very straightforward and many users have noted that setting up vehicles and contact lists is aided by easy-to-read features.

Mobile Accessibility

Mobile accessibility is another important feature that you need from almost any piece of software you rely upon. The Fleetio Go app which is included with any Fleetio plan, ensures that users can access their fleet management solutions anywhere they have access to the internet.

The Fleetio app is compatible with both iOS and Android devices and provides features such as a real-time GPS tracking system and vehicle maintenance alerts. The app makes it easy for drivers to easily record fuel data and generate pre-trip and post-trip reports directly from their mobile devices.

Customization and Integration

Fleetio also provides customization of service schedules, the Driver Vehicle Inspection Report (DVIR) features, and vehicle identification number tracking. These features enable users to tailor their fleet management to specific needs. Users can create work orders with ease, add service tasks, and customize forms.

The Professional and Premium plans offer advanced customization through customizable workflows, unlimited custom fields, and detailed parts and inventory management. Premium plan subscribers are provided with unlimited user roles and customizations of data access, too.

Users who are using the Essential and Professional plans have found that there are some limitations regarding custom fields, work orders, and user role customization. But most people find that Fleetio’s offerings are substantial with any package.

Customer Support and Resources

The level of support you get from any software is very important, and Fleetio’s support team offers customer assistance that you can reach via email and telephone. The customer service support team at Fleetio has received a lot of positive feedback for their quick response times.

Fleetio also provides learning materials for new users such as tutorial videos, webinars, and a YouTube channel. All of these self-help resources provide users with additional options to traditional customer service channels.

Pricing Structure: Is it Worth the Investment?

Pricing Structure

Fleetio offers a range of plans including Essential, Professional, and Premium. Each of these plans caters to fleets of different sizes and needs, with prices starting at $4 per vehicle per month for the Starter plan and going up to $8 per vehicle per month for the Advanced plan.

The Premium plan is made for larger fleets and provides extensive system integration and workflow customization options. This transparent pricing policy and the option for a monthly subscription make it easy for potential users to get started, and there is even a 14-day free trial period offered.

Real-World Fleetio Reviews: What Users Are Saying

So, you may be asking yourself what real-world users have to say about Fleetio. Most users seem to praise Fleetio for its powerful operational capabilities and appreciate the affordability of the product. The Fleetio features that get the most attention are:

  • Ease of use
  • Exceptional up-time
  • Priceing plansPricing
  • Mobile app
  • Integration options for telematics and other management tools

Customers seem to be very satisfied with Fleetio’s customer service. However, some users have suggested improvements in Fleetio’s reporting features and wished the trial period was a little longer. But, the vast majority of the reviews say that this software is still considered a good deal.

Fleetio Against the Competition

It’s smart to compare Fleetio against other options before you buy and Lewis Sign Builders did just that. After comparing Fleetio with some other options, they found that Fleetio’s variety of capabilities and mobile app functionality made it the better choice.

The Verdict: Our Comprehensive Take on Fleetio

After examining Fleetio’s features, user experience, pricing structure, and customer reviews, it seems clear that Fleetio is a real contender in this marketplace. It is easy to use, has the level of functionality that most fleet managers desire, and is priced right for both small and large fleets.

Fleetio’s comprehensive fleet tracking services offer:

  • A clean, modern structure and design
  • Efficient GUI
  • Simple layout
  • Automatic reminders and notifications
  • The ability to create custom fields


Overall, with its comprehensive features, ease of use, and affordable pricing, Fleetio is a strong choice for businesses seeking efficient fleet management solutions. Its ability to provide maintenance management, fuel management, and insightful analytics makes it a powerful tool for fleet managers.

While there may be some room for improvement in certain areas, Fleetio’s strengths certainly outweigh its weaknesses. It offers affordable pricing along with a responsive customer support team, making it a reliable, efficient, and cost-effective fleet management solution.

Frequently Asked Questions

Why use Fleetio?

Fleetio Can help reduce the number of unplanned breakdowns and speed up the service process with automated workflows. It also helps with fuel efficiency, leading to more cost savings.

What are some of the key features of Fleetio?

Some of the features that Fleetio provides include vehicle and equipment management, fuel management, maintenance management, insightful analytics, and reporting capabilities.

How user-friendly is Fleetio?

Fleetio is considered to be a very user-friendly product and its mobile app makes it even easier to use for those who are on the go.

What kind of support and resources does Fleetio offer?

Fleetio’s customer support team is available through email and telephone and they offer an abundance of tutorial videos and webinars for more assistance.

How is Fleetio priced?

Fleetio’s pricing is based on the number of vehicles in your fleet. Plans start at $4 per vehicle per month for the Starter plan, and $8 per vehicle per month for the Advanced plan. This makes it easy to choose the right plan for your specific fleet needs.


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